DELIVERY
For United Kingdom:
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Home Delivery
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Local delivery in the RG area (Berkshire)
For France:
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Home Delivery
** we do have a local address near Lille and may be able to offer lower delivery rates if you live locally. Please contact us.
Delivery times
For available stock:
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You should receive your order within 10 days after your order has been processed. If you need your order earlier, please contact the brand email address.
For customised orders:
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Please allow for an average 14 days from the date when your order is processed. Further details here
** Delivery dates may be slightly longer because of Covid. Please contact us if you need your product within a few days **
CARE INSTRUCTIONS
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Regularly clean your jewellery with a soft cloth
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Avoid contact with water, perfume, lotion, soap, creams, cosmetics, fragrances and cleaning products - keep it dry
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Don't wear your jewellery in a pool or at the spa
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Store your jewellery in its original packaging, in an adequate secure container or a jewellery box
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Your jewellery should be the last thing you put on and the first thing you take off
RETURNS
The products you purchase will be made of high quality. If unfortunately there is a problem with the product, please contact us within 7 days of receiving it so we can authorise the return. You will then have a further 14 days from our Returns Authorisation to send the product back to us.
You can return unwanted products by contacting us within 7 days of receiving it if you are not satisfied with it. It needs to have been unworn, with its original labels and in its original packaging. Contact us before sending it back otherwise your return may not be accepted.
Please follow the recommended care instructions to maximise the long lasting of your products.
We cannot return customised orders. Please ensure you have provided us the correct details for the customisation you are after. If unsure, contact us.